Is free. There are no service registration and profile maintenance costs associated.
Both independent professionals and service companies can register in the available service categories in each country.
VEEDEEO GURU was designed with all service providers and service companies in mind.
If you are expert in any subject and want to share your knowledge, you are in the right place.
Nevertheless, some professional orders require they professionals to be duly accredited, registered and identified by the respective professional order’s number, such as nutricionists, psychologists, lawyers, physicians, and others.
The plataform was created for service providing "per session", for instance consultations, classes or other type of "live" sessions (those which normaly require an interaction between professional and customer, in person or remotely. Customer pays one determined price for each session (for instance, 25,00€).
The platform is not yet prepared for services by project (that require variable budgets), but this feature is on our road map.
Of course! You can enjoy other professionals’ services and be registered as a professional yourself on the platform.
For each sold session on the platform, VEEDEEO GURU charges a fixed fee (included in the price paid by the Customer).
If you sell your services by 30,00 EUR and the VEEDEEO GURU fee is 5,00 EUR, you will be paid 25,00 EUR for each session you sell.
You can verify the value of the fee in your profile management page and simulate the net value you get for each sold session sessão: when you insert a value, our system automatically calculates your final payment, so feel free to test until you are satisfied with the final amount.
This fee is only charged when a Customer buys your service on VEEDEEO GURU and is necessary for us to keep working on improvements and updates to the platform and therefor help the registered professionals to succeed.
Customer can pay by Paypal or credit card.
VEEDEEO GURU retains the payment until the session is concluded.
All payments are made after the service is provided, monthly between day 3 and 10 of each month.
Payments are made through PayPal or bank transfer directly into your bank account.
Verification also helps analysing your profiles potential. Sometimes is necessary to change the profile picture, switch categories ou modify any detail, and we help you optimize your profile to attract the customers you want.
Besides, we must ensure the quality of the registered profiles and services to avoid fake profiles or abusive words that violate our Terms of Service.
Yes, of course! You can also provide your services by video call or at your customer’s house (this option is available in selected categories).
You can define all options in your profile page.
If the session is to happen in your office, Customer can present you a QR code that directly connects to the session web page, where you can check the scheduled date, Customer’s name, the service Customer bought and other information.
Booking and buying through VEEDEEO GURU gives all parties the advantage of easy payments and session management, higher visibility or recognition online (based on your customers rates and comments) and process automation (VEEDEEO GURU send reminders, confirmations and the necessary instructions).
Connect to the video call from your PC using an updated browser (we recommend Google Chrome) or from your Android or iOS smartphone using free VEEDEEO mobile app (available at Google Play and Apple stores).
First of all, we advise you to inform the Customer (use the messaging service of the platform).
Next, contact our support team to reschedule the session. If the Customer does not want to reschule, he will be fully reimbursed.
Yes, you can refuse a customer providing there is a plausible reason that complies with our Discrimination Policy.
Possible reasons to refuse a custumer might be, but not limited to:
a) unability to reconcile schedules;
b) customer behavior was inadequate while exchanging messages;
c) customer frequently buys sessions but does not attend.
To refuse a customer, simply do it in the session management page. If you need any help, contact our support team.
Note that, if you refuse a customer, they will ne reimbursed.
Ratings and comments help other customers decide to buy a service from a professional and we try to publish all comments, even the least favorable ones (provided they comply with our Discrimination Policy), to increase credibility and transparency.
In any case if you consider the comment to be untrue, get in touch with our support team to analyze and deliberate about the comment in question.